We’ve all had a favorite food that a company gets rid of and it’s so frustrating. But sometimes going above and beyond for your customers is just the right thing to do.
An organic food company called Nature’s Path recently discontinued a line of their frozen waffles. This one mom in Canada panicked, because they’re the only thing her nine-year-old autistic son will eat. Once the company heard about this they managed to track down all of the remaining boxes that were out there, and delivered them to her and the son for free!
Now they are even working on a special at-home recipe for her so they can recreate that delicious waffle magic he loves so much. THAT’S customer service.
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