Sometimes it feels like customer service is a lost art. Going above and beyond for people who are loyal to your business is a must if you want to be successful in any field.
A perfect example of this is this story of a 22-year-old deli worker in Australia. She has gone viral now because of what she’s done to connect with two of her regulars at the restaurant. The two people are deaf. So she made it a point to learn basic sign language in order to communicate with them whenever they come in. After learning a few phrases on YouTube to start it has worked well so far, but she said she plans to stick with it and keep learning until she is fluent in sign language.
Such a wonderful thing for her to do. I bet that deli is delicious too.
Photo credit: Getty Images
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